Video/DVD Troubleshooting
If you are having issues trying to view the video's on the DVD you've purchased or recieved at a conference, please visit our DVD Options page.Streaming Video Troubleshooting:
"Low" pertains to low bandwidth streaming "High" pertains to high bandwidth streaming. Please choose a stream that will be dependable with your Internet service provider's bandwidth speed.If you are having problems trying to view the streaming video content please try the following:
Visit the Windows Media Player FAQ page to find answers to common questions. (Optimized for WMP 11.)
Here are other helpful links for troubleshooting WHY the streaming video may not be playing:
• Windows Media Help and Support
• Windows Media How-to Center
- Covers how-to information for:
Windows Media Player 11 for Windows Vista
Windows Media Player 11 for Windows XP
Windows Media Player 10
Windows Media Player 9 series
MAC:
Make sure that you have Windows Meda Player 9 for MAC OSX installed.
To learn more about the player for MAC and access the free downlaod, click here.
PC:
Check your Windows Media Player codecs. Learn more about video codecs.
NOTE: You will not be able to save these streaming videos to your computer...
...because you can't save video from a streaming media server. When you click a link to video on a streaming media server, streaming video data from a video file or a live video feed is downloaded to the cache of your Player and then rendered by the Player. Internet content providers stream video to allow your Player to begin rendering the data immediately instead of waiting for a video file to be downloaded. You can't access or save the cached information for the video stream.
If all else fails, please feel free to contact our ECB Webmaster.
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